At 89bet, we understand that your trust is not something to be taken lightly. Every piece of information you share with us — from your name and email to your transaction records — is stored, processed, and protected to the highest security standards. This Privacy Policy clearly and transparently explains how we handle your personal data.
Six core principles that form the foundation of how 89bet manages and protects each member's personal data.
All data transmitted between your browser and 89bet servers is protected by 256-bit SSL encryption — the same technology used by major banks in Malaysia. No third party can intercept your information.
89bet has never and will never sell, rent, or disclose your personal data to advertisers or any third party unrelated to the operation of our platform without your explicit consent.
Our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, and request deletion of your personal data.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring. Even internal access requires tiered authorisation.
Through your account settings, you can update your personal information, manage communication preferences, and request data deletion at any time. We believe your data should be under your control.
We only send you marketing communications if you have given your consent during registration. You can unsubscribe at any time via the link included in every email we send.
Welcome to the 89bet Privacy Policy. This document explains in detail how 89bet ("we", "Platform", or "89bet") collects, uses, stores, and protects your personal data ("you" or "Member") when you use our website at https://89bet.im, our official mobile app, or any related services.
We take your privacy extremely seriously. Your trust is the foundation of our relationship, and we are committed to ensuring that every piece of information you share with us is handled responsibly, transparently, and in full compliance with applicable laws.
By registering an account or using the 89bet services, you confirm that you have read and understood this Privacy Policy and agree to the way we handle your personal data as described herein.
This Privacy Policy should be read together with Terms and Conditions 89bet, which forms part of the overall agreement between you and us.
89bet collects several categories of personal information depending on how you interact with our platform. Below is a detailed breakdown of each category:
We never collect credit or debit card numbers directly. All card payments are processed through registered, fully encrypted third-party payment providers.
All data we collect has a clear and lawful purpose. We do not use your data for any purpose unrelated to our services. Below is a summary table of how we use your data:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & registration | Name, email, phone number | Contract performance |
| Identity verification (KYC) | MyKad, passport, selfie | Legal obligation |
| Deposit & withdrawal processing | Bank details, e-wallet | Contract performance |
| Fraud detection & security | IP address, device data, activity logs | Legitimate interest |
| Customer support | Communication records | Contract performance |
| Marketing & promotions (with consent) | Email, phone number | Consent |
| Analytics & platform improvement | Usage data, cookies | Legitimate interest |
We only send you marketing communications if you have given your consent during or after registration. You may withdraw that consent at any time through your account settings or by contacting our support team.
89bet does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, we may share certain data with trusted third parties only in the following circumstances:
All third parties we work with have signed strict data protection agreements and are only permitted to process your data in accordance with our instructions and for specified purposes.
The security of your personal data is our absolute top priority. 89bet continuously invests in the latest security infrastructure to ensure your information is always protected. Our security measures include:
While no security system can guarantee 100% protection, we take every reasonable measure to safeguard your data against unauthorized access, use, disclosure, alteration, or destruction.
The 89bet website uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and ensure security features function properly. Cookies are small text files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 89bet platform.
89bet retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised in a manner that can no longer be linked to you personally.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by 89bet. We fully respect these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request that we correct it.
You may request deletion of your data subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another provider.
In certain circumstances, you may request that we restrict the way we process your data.
To exercise any of the rights above, please contact our privacy team via live chat or our support email. We will process your request within 30 business days.
In operating our global platform, your personal data may be transferred to and stored on servers located outside Malaysia. We ensure that all such data transfers are protected by adequate safeguards, including:
We only transfer data to countries or entities that offer an equivalent or higher level of data protection than that provided in Malaysia.
89bet services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that we have collected data from a minor without valid parental consent verification, we will take immediate steps to delete that information and close the account in question. If you believe a minor has registered on our platform, please contact us immediately so that appropriate action can be taken.
89bet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, we will:
Your continued use of the 89bet platform after the effective date of any amendments constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or wish to exercise any of your rights as outlined in this Privacy Policy, our privacy team is available to assist you at any time.
For data access or deletion requests, please include your account number and a copy of your identification document to expedite the verification process. Your data security is our priority.
Now you know your data is fully protected by 89bet. Register today and enjoy a safe, fun, and transparent gaming experience with us.